Voice Mail Pro
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IP Office Control Units
IP Office Expansion Modules
IP Office 500 Base Cards
IP Office Voicemail Solutions
IP Office Accessories
Feature Key Dongles
Parallel Port Feature Key w/VM Pro
Voice Compression Modules
Interface Cards/ Expansion Kits
IP400 Dual PRI 48 T1 Expansion Kit
Avaya 2400 Series Digital Telephones
Avaya 4400 Series Digital Telephones
4400 Single-Line Digital Telephone
4400D Single-Line Digital Telephone
4406D+ 6 Button Digital Telephone
4412D+ 12 Button Digital Telephone
4424D+ 24-Button Digital Telephone
4424LD+ 24-Button Digital Telephone
DSS 4450 Direct Station Selector
Avaya 5400 Series Digital Telephones
Avaya EU24 1XU-A Key Expansion Module
Avaya EU24BL 2XU-A Expansion Module
Avaya 6400 Series Digital Telephones
Avaya 6408D+ Digital Telephone
Avaya 6416D+M Digital Telephone
Avaya 6424D+ Digital Telephone
XM24 24-Button Expansion Module
Avaya 1600 IP Telephones
Avaya 4600 IP Telephone Series 1
Avaya 4600 IP Telephones Series 2
Avaya 5600 IP Telephones
Avaya IP Office Wireless Solutions
IP Office RFA (Feature Licenses)
Voicemail Pro & VM Feature Licenses
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IP Office Control Units
IP Office Expansion Modules
IP Office 500 Base Cards
IP Office Voicemail Solutions
IP Office Accessories
Feature Key Dongles
Parallel Port Feature Key w/VM Pro
Voice Compression Modules
Interface Cards/ Expansion Kits
IP400 Dual PRI 48 T1 Expansion Kit
Avaya 2400 Series Digital Telephones
Avaya 4400 Series Digital Telephones
4400 Single-Line Digital Telephone
4400D Single-Line Digital Telephone
4406D+ 6 Button Digital Telephone
4412D+ 12 Button Digital Telephone
4424D+ 24-Button Digital Telephone
4424LD+ 24-Button Digital Telephone
DSS 4450 Direct Station Selector
Avaya 5400 Series Digital Telephones
Avaya EU24 1XU-A Key Expansion Module
Avaya EU24BL 2XU-A Expansion Module
Avaya 6400 Series Digital Telephones
Avaya 6408D+ Digital Telephone
Avaya 6416D+M Digital Telephone
Avaya 6424D+ Digital Telephone
XM24 24-Button Expansion Module
Avaya 1600 IP Telephones
Avaya 4600 IP Telephone Series 1
Avaya 4600 IP Telephones Series 2
Avaya 5600 IP Telephones
Avaya IP Office Wireless Solutions
IP Office RFA (Feature Licenses)
Voice Mail Pro lets you work from anywhere!
Voicemail Email
The Voicemail Pro can use SMTP or MAPI to send email alerts when a user has new messages within their mailbox.
IMS: Integrated Messaging System
Included within Voicemail Pro software but requires its own IP
Office license key. Works with a customer's Microsoft Exchange server to
provide synchronized voicemail and email mailbox operation.
Centralized Voicemail Pro
Within an IP Office small community network (SCN), Voicemail Pro
can be used to provide mailbox services to remote IP Office systems.
Database Connection
The Voicemail Pro can be licensed to read and write data to
databases. The values of data returned can be used to alter the call
flow.
Text to Speech (TTS)
The Voicemail Pro server can speak text, entered within the call
flow or contained within variables. Combined with database operation
this allows the development of IVR applications.
Note: The IP Office can only interact with one voicemail server at any time. If more than one voicemail server is installed on a network this may cause problems.
Voicemail Pro Features
Voicemail Pro is a licensed version of voicemail for IP Office. It builds on Voicemail Lite in a number of ways:
Support for more than 4 simultaneous voicemail users (maximum 2 only on IP401) depending on licenses entered. See Number of Simultaneous Voicemail Users.
Support for Intuity mode mailbox operation as default.
Customization can be applied to the defaults for all or specific users and hunt groups and to access via custom short codes.
The maximum recordable length of messages can be changed from the fixed 120 second limit of Voicemail Lite.
Automatic call recording (Voice Recording) for selected Users, Hunt Groups and CLI's allows the automatic recording of calls. This is setup through the Manager application.
Campaigns allow a sequence of messages to be played to a caller and the caller's response to those question (spoken and/or telephone key presses) are recorded. The sets of response can then be accessed and action by call agents.
Integrated Messaging System (IMS) adds sophisticated voicemail to email integration.
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